Return Policy

Your satisfaction is our priority

At Street Chrono, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.

Return period

We accept returns within 14 calendar days from the receipt of the order.

Conditions

The watch must be in perfect condition, with no signs of use.
It must retain the original packaging and all included accessories.
The proof of purchase must be attached.

Non-returnable items

Watches with evident signs of use or damage caused by the customer.
Products without original packaging.

Return process

Contact us via the store chat or by email, indicating your order number and the reason for the return.
We will inform you of the steps to follow and the shipping address.
Once the product is received and verified, we will process the refund within 5-10 business days.

Warranty

All our watches include a manufacturer's warranty. San Martin and Wishdoit models come with a 2-year warranty. If your watch has a manufacturing defect, we will manage the incident at no additional cost to you.